INTCO: our mission statement

Our mission

INTCO represents refractory competence. We are recognised worldwide for reliable refractory solutions to the glass industry – in particular in our branch fused cast materials. Our materials set standards regarding quality, functionality and lifetime. They can be found everywhere where highest quality glass products are produced. As a team of creative specialists we master the challenges of the market on a daily basis. We observe precisely, think holistically, and are dedicated to further development. We tend to the needs of each one of our customers flexibly, directly and with high personal commitment. Our strengths lie in the fact that we are individually accommodating, and offer comprehensive advice and a lasting after-sales service. This safeguards the decisive advantages for our customers and for us on a permanent basis.

 

 

Our future

Innovations require investments. Therefore we reinvest our profits not only in the constant development of our product portfolios and the advanced training of our staff, but also in research. Additionally, cooperation with competent partners has strengthened our leadership in the area of technological innovation. As an independent small sized company, our high demands are ideally fulfilled. We can combine the efficiency and innovation power of a large company with the speed and flexibility of a smaller one. Our staff is enthusiastic about the best solution, which is what accounts for our success. As a consequence, we therefore encourage independent and integral trade. Every individual has a part to play in the corporate responsibility – for shared success. Long term customer relations are partnership-like customer relations. Trust and respect are the foundations of every healthy partnership. For this reason, INTCO attaches a lot of value to these qualities.

 

 

Our belief

We will continue to set standards - with our products, with our consulting service and with our development service. INTCO will therefore become a worldwide market leader regarding quality and reliability, as well as the preferred supplier of refractory packages for the glass industry in its branch.